Your IT Desk - Your Workspace, Securely Managed

Cyber-attacks are moving
faster than you can blink an eye.

Phishing and ransomware now drive nearly half of all breaches, most victims do not notice the breach for days. Your IT Desk can wrap your people, devices and data in 24 / 7 Essential Eight protection with our essential 8 support packages. Stopping the attacks, before the damage is done.

10 Days

More than half of all breaches sit undetected for 10 days, giving hackers a head start on stealing data and cash.

42%

Of all reported breaches, start with a
strategically deliberate cybercrime

17%

Criminal attacks jumped 17 % last year, and human error climbed another 10 %, proving threats and mistakes are rising together.

Sources: PWC 2025 Digital Trust Survey | Australian Government 2024 Breaches Report

Who we are

Australia’s specialist in managed IT services and cybersecurity for small and growing businesses. Since 1991, Your IT desk has kept hospitals, clinics, engineers, architects, and financial firms online and protected with enterprise-grade cloud, network, and endpoint security. Our 24 / 7, Essential Eight-aligned systems remove threats before they land,. All from our local help-desk. One predictable monthly fee, zero offshore call centres, and faster resolution than you have ever experienced. Your Workplace, Securely Managed.

Core Services

Managed IT Services

Stop downtime before it starts. We provide the full spectrum of IT support for Australian small to medium sized businesses. Our service desk team handle support calls, updates, patching, asset life-cycle management and disaster-recovery testing. They deliver real-time 24/7 onshore monitoring.

Networking and SD-WAN

Keep every site and remote worker connected. Our end-to-end networking service includes secure LAN, WLAN, and SD-WAN architectures with built-in quality of service for voice and video. Continuous performance analytics, zero-touch firmware updates, and automated failover give your business an uptime edge competitors cannot match.

Cloud Migration and Managed Cloud Services

We deliver risk-free, blueprint-driven cloud migration to Microsoft 365, Azure, and hybrid platforms, followed by fully managed cloud services once you are online. Our architects map workloads, orchestrate zero-downtime cutover, optimise costs with auto-scaling policies, and integrate disaster recovery services for continuous resilience.

Voice, Connectivity, and VoIP Phone Systems

Enjoy crystal-clear calls anywhere. Our carrier-agnostic voice and connectivity solutions unify desk phones, mobile, and video. We bundle high-speed, secure VPN connections, and business-class VoIP phone systems with real-time call analytics so every clinician, adviser, and field engineer stays reachable and productive.

Cyber Security Services and Managed Security Services

Get bank-level protection priced for SMBs. Our tier-one cybersecurity services are built around Essential Eight controls, next-generation endpoint protection, and 24/7 managed detection and response. We add security awareness training to eliminate human-factor risk and provide fully managed security services to keep you compliant

Cybersecurity That Secures and Protects

Learn how to implement the Australian Government’s Essential Eight to stop up to 90% of common cyberattacks.

Download the PDF

Our Industries

Here’s how our 34 years of Australian IT experience power and protect each industry we serve.

Healthcare

We secure access to patient databases and keep them operational. Your team can stay focused on care while we handle the technology, IT support, and cybersecurity.

Architecture Firms

Blueprints, BIM models, and large-format render files stay safe in Australian data centres with real-time backups. SD-WAN and encrypted VPNs connect studios, job sites, and client offices, while high-performance cloud desktops run Revit and AutoCAD without lag.

What our clients
have to say

Don’t just take our word for it! Hear directly from the clinics, advisers, and growing firms that trust YourITdesk day in and day out. Their unedited stories show what “Your Workplace, Securely Managed” really means in practice.

Jeff Hawkes has been looking after the Cooper Street Clinic and Bourke Street Clinic for several years. His company, Your IT Desk Pty Ltd, is efficiently run, and they always reply promptly to requests for IT support. Jeff and his team are extremely professional and good at what they do. Assisting and supporting IT. We highly recommend them to any business needing IT support.

Professor Kerryn Phelps

Cooper Street and Bourke Street Clinic

We are a large medical practice of 11 general practitioners in the Wollongong area. Your IT desk provides efficient, professional, expert IT service that will ALWAYS find a solution to the problem. I would highly recommend Your IT Desk to any business that requires top-notch service!

Lee Sanchez

Practice Manager,
Woonona Medical Practice

We are a busy general practice in Batemans Bay that requires fast, reliable, and efficient IT systems, and Your IT Desk provides exactly that. The team at Your IT Desk is professional, friendly, and does an outstanding job in looking after our IT needs.

Lesley Rielly

Practice Manager, NSWJP207161

I’ve worked with Jeff and his team across multiple medical centres over the years. He’s consistently gone above and beyond to ensure reliable IT systems, data security, and timely support. Jeff is professional, trustworthy, and always puts the client first—I highly recommend him for any health industry IT needs.

Debbie Evans

FAQ's

What makes Your IT desk different from other managed IT service providers?

We focus on small and growing Australian businesses, provide on-shore support in our expierienced helpdesk.

How do Your IT desk’s managed IT services reduce downtime?

Our Sydney-based service desk monitors your devices and servers around the clock, applies patches automatically and often resolve issues before they interrupt staff or patients. Our professional services team design a resilient solution to prevent downtime.

Can you secure my network across multiple sites and remote workers?

Yes. We design and manage secure LAN, WLAN and SD-WAN networks with built-in QoS for voice and video, giving you reliable connectivity in the office, at home or on the road.

What is involved in a cloud migration with Your IT desk?

Our solution architects consult with the customers and providers to design the migration from end to end. Providing a migration with a minimal amount of downtime based on budget.

Do you provide voice and connectivity services as well?

We design resilliant voice and data solutions. Our standard design is to have a dedicated voice NBN service along side with a data NBN service. Giving the site redundancy and quality of service so that voice quality is not compromised.

How do you keep us safe from phishing and ransomware?

Our cybersecurity stack combined with Essential Eight hardening prevent attacks with a multi pronged approach.

Our Partners

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Contact

+61 3 8560 0405

Melbourne:
D3.0, 63 Turner Street
PORT MELBOURNE VIC 3207

+61 2 9410 0405

Sydney:
Suite 103, 345 Pacific Hwy,
LINDFIELD NSW 2070.

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↳ Your Info

Your IT desk is a Sydney- andMelbourne-based managed IT services provider that has supported Australian clinics, financial advisers, legal practices, logistics firms, and retailers since 1991. Serving small and growing businesses nationwide, Our solutions include managed IT services, network services, cloud migration, voice and connectivity, and Essential Eight-aligned cybersecurity backed by a 24 / 7 onshoreSOC, 30-second help-desk response, and a flat monthly fee. Our mission is simple: Your Workplace, Securely Managed.